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Quality Management

The quality management system (QMS) at Nergelia is based on the process approach and the pursuit of constant improvement. All activities are designed according to the PDCA (plan – do – check – act) cycle, meaning that all activities systematized and planned, with analysis being provided after completion of each, as well as while certain measures are initiated in order to improve the process. The company orientation towards satisfaction of customers and quality improvement is confirmed with the ISO 9001:2015 certificate.
 
Through HACCP system certification according to the requirements of Codex Alimentarius, an internationally recognized certification body SGS, we have confirmed the full commitment to fulfilling customer requirements and regulations in the food safety. The QMS and HACCP certification has been performed by the internationaly recognized certifying body, SGS from Belgrade.
 
Neregelia is the third pharmaceuticals wholesaler in Montenegro and the first member of Nelt Group to to receive the GDP certificate upon successful assessment conducted at the end of 2015 by the Agency for Medicines and Medical Devices of Montenegro (CALIMS). This certificate speaks for Neregelia’s compliance with all the requirements that concern organizational structure, employee skills, observing regulatory principles, meeting internationally recognized standards and procedures, as well as document management.